Privacy policy

1. this Privacy Policy sets out the principles for the processing and protection of personal data provided by Users in connection with their use of services through the Website www.lavenueflowers.com

2. the administrator of the personal data contained in the service is the company Victoria Koksa ul. Warszawska 55/211, 05-075 Warsaw, NIP: 9522248554

(3) Personal Data shall be processed on the basis of the consent expressed by the User and in cases where the provisions of law authorise the Administrator to process personal data on the basis of the provisions of law or for the performance of a contract concluded between the parties.

4. Using the services on the website www.lavenueflowers.com, the customer agrees to voluntarily provide the sender and recipient data necessary to complete the order. Personal data will be processed by Karol Kaluzny to:

(a) Pursuant to Article 6(1) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation):

• to carry out the order
• answers to questions
• archiving
• fulfilment of a legal obligation incumbent on the Controller

(b) on the basis of a legitimate interest:

• marketing their own products or services, including those personalised on the basis of a customer profile
• organise and run competitions and other marketing activities
• recovery or security of claims
• carry out analyses of the technical quality of the services and equipment provided

(c) on the basis of consent:

• direct marketing of own products or services L'avenue Flowers and direct marketing of the products or services of cooperating entities, whereby the customer's personal data will not be shared with third parties. Direct marketing may be carried out by means of electronic communication (e.g. SMS, MMS, e-mail), telecommunications terminal equipment (e.g. tablet) and automated calling systems (e.g. automatic e-mailing programmes).
• direct marketing based on the analysis of data concerning, for example, pages viewed on the website www.lavenueflowers.com
• analyses of the customer's preferences or interests, audience analyses or the development of the services provided based on the Administrator's automated processing of data from the devices the customer uses when using the website (e.g. computer, mobile devices). Based on the customer profile created, the Administrator may: (i) adjust
  services provided to the individual interests of the customer or (ii) to offer a personalised offer . For the purposes mentioned above, the Administrator will process data concerning:

1) The quantities of goods sold by the customer and
2) use of information provided by electronic means (e.g. website).
The controller will not process special categories of data referred to in Article 9 of the RODO.

• to verify the customer's payment reliability based on the information contained in the Administrator's database.
• the sender's personal data are subject to special protection and shall not be disclosed to third parties, including the receiver. The controller shall ensure physical, technical and organisational measures to protect the data against accidental or wilful destruction, accidental loss, alteration, unauthorised disclosure, use or access, in accordance with all applicable legislation.
• The sender's personal data is used primarily to contact the sender as part of the fulfilment of the order. Personal data processed for the purpose of entering into or performing a contract and fulfilling a legal obligation of the Administrator will be stored for the duration of the contract and thereafter for the period necessary for:

(a) after-sales customer service (e.g. complaints handling)
(b) to safeguard or enforce any claims to which they may be entitled L'avenue Flowers
c) to comply with a legal obligation of the Administrator (e.g. arising from tax or accounting regulations)

• if the sender wishes the recipient to be informed who the sender of the parcel is, he can write a message and sign it in the field "Content of the leaf". The message and signature will be attached to the flowers. If the signature is not written by the sender in this field, the consignment remains anonymous.
• The categories of recipients of the data are: business partners, postal operators, carriers, document archiving companies, partners providing technical services (e.g. development and maintenance of IT systems and websites), hosting companies.

5 The Service performs functions to obtain information about users and their behaviour as follows:
a) through the information voluntarily entered on the forms
b) through the collection of "cookies".
c) through information voluntarily provided by the user.

6. personal data left on the site will not be sold or made available to persons
third parties, in accordance with the provisions of the Data Protection Act

(7) The customer shall have the right to access, modify and delete any personal data provided. L'avenue Flowers

In particular, the customer is entitled to:
(a) access to the content of their personal data, i.e. the right to obtain confirmation of
whether the Controller is processing the data and information concerning such processing.
(b) the rectification of data where the data processed by the Controller is inaccurate
or incomplete
(c) to require the Controller to delete data
(d) to require the Controller to restrict data processing
(e) data portability, i.e. the right to receive personal data provided to the Controller and to send it to another controller
(f) to object to the processing of data on the basis of a legitimate interest of the Controller or to the processing for the purposes of direct marketing
(g) lodge a complaint with the Polish supervisory authority or with the supervisory authority of another
the Member State of the European Union with jurisdiction over the place of habitual residence
residence or work of the data subject, or because of the place of alleged
infringements
(h) withdraw consent at any time (without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal)
(i) to obtain human intervention on the part of the Controller, to express their own views and to challenge a decision based on automated processing.

(2) These rights can be exercised by: - making such a request by e-mail to sklep@lavenueflowers.com
- notification of such an instruction by traditional mail to the following address: Victoria Koksa ul. Warszawska 55/211, 05-075 Warsaw, NIP: 9522248554. Links to other websites may appear on the Website. Such websites operate independently of the Website and are in no way supervised by the Website. www.lavenueflowers.com. These sites may have their own privacy policies and terms and conditions, which we recommend you read.